What we do
We provide hospitals, dialysis clinics, and nursing facilities with specialized transportation for medical appointments, hospital discharges, and other outings.
Assisted Transportation has been an industry leader in providing non-emergency medical transportation since 1996.
We serve hospitals, dialysis clinics, nursing facilities and private individuals in need of specialized transportation for medical appointments, hospital discharges and other outings.
We consider it a privilege to provide transportation for ambulatory, wheelchair, and stretcher-bound clients.
Working with large facilities and individual clients, we are committed to delivering our clients to their appointments safely and on time with our door-through-door service.
Why we’re different
We work with your community’s best interests in mind to build a safe, reliable, professional program that serves your organization’s needs.
Learn more about how our medical transportation programs can support your patients.
Consider these factors, then compare Assisted Transportation against any competitor. We feel confident you’ll see the Assisted Difference.
Value versus price
This is a concept we’re passionate about. When choosing an alternative transportation provider, school administrators should consider a number of qualities that go beyond price.
Yes, the bottom line always matters – no question – but choosing based on low price alone can end up costing more in terms of efficiency, reliability, and community relations. Below are other factors we urge medical care providers to consider before going straight to the pricing page of a transportation services proposal.
Safety first – always!
Your transportation provider should hold safety as its number-one priority. Seek out a contractor with a proven track record of safe driving and a robust safety program for employees. Don’t be shy about asking for a contractor’s safety record and protocols. Any good transportation partner will be more than happy to share this information with your team.
Technology
Technology can be a bit of a moving target, for two reasons: One, virtually every area of a medical transportation program relies on technology in some form, and two, those technologies are constantly evolving.
Whether for recruiting, scheduling, communication, on-board safety, back-office procedures, planned maintenance or repairs, a top-tier transportation contractor will leverage technology to make your non-emergency medical transportation program safer and more efficient.
Ask questions, seek out their expertise, and choose a contractor that can combine new technology with the all-important human element that makes it work for your organization.
Communication and partnership
Speaking of the human element, your transportation provider should communicate clearly and honestly with you at all times. Top-rated contractors are responsive and proactive. They are available to answer questions and provide support, especially during urgent circumstances.
Ask questions, have conversations, and get a feel for their team before making this important decision.
Fleet equipment and maintenance
Equipment can make or break your organization’s medical transportation program. Look for a partner that offers a new or late-model fleet as part of your contract. When it comes to maintaining that fleet, you’ll want a contractor with access to skilled technicians and a comprehensive maintenance program.
Expertise and experience
Non-emergency medical transportation is a unique industry, combining technical skills with a people-first mindset. Choose a partner with deep experience in alternative transportation programs. The contractor’s experience with logistics, regulations, equipment, and safe driving practices will create a better program for the patients you serve.
Ask a potential provider for references that show a long history of successful transportation programs with other medical care providers.
Flexibility
As with communication, flexibility is one of those intangible qualities that make the difference between an okay program and a great one.
As you move through the process of choosing a new transportation partner, be sure to share your organization’s challenges and goals. The right partner will offer creative solutions and an understanding that there’s no one-size-fits-all solution for alternative transportation.
Values and commitments
It is essential for medical facilities to look for a transportation partner that aligns with their values and mission. This can include a commitment to sustainability, a focus on diversity and inclusion, or a dedication to ensuring safe, reliable access to care for your patients.
Work with the right team
Want to work with an alternative transportation team that specializes in safe, reliable, and professional programs? Reach out to us to see how Assisted Transportation can help.
